Shipping & Delivery Policy
All shipments are subject to availability. Standard orders placed Monday through Friday (excluding public holidays and peak periods such as Christmas) will be processed and shipped within 2-3 business days, unless the products are on ‘pre-order’ status.
Parcels are shipped via our courier service or Australia Post. You will be issued with a tracking number via email at the time of shipment in order to determine its location.
Two Tiny Wonders will redeliver, replace or refund a parcel that is incorrectly addressed by us, but do not take responsibility for delivery addresses that are incorrectly provided or insufficient.
Please note that packages cannot be re-routed to another address once sent. For this reason please make sure that your delivery address is 100% accurate when placing your order. If you are unable to accept delivery and your order is returned to us we will resend at the customers expense or issue a store credit minus the original shipping costs.
All shipping is at the customers risk. Once items have been dispatched and tracking numbers provided, we do not hold responsibility for lost parcels, or packages damaged in transit.
Please note that we are unable to deliver to post office boxes.
We understand that sometimes an order placed needs to be cancelled before it’s sent out. Unfortunately we need to charge a 10% cancellation fee to cover our costs. You may not be aware that we get charged various fees even if the order is cancelled so we need to charge this fee so we’re not out of pocket for your change of mind.